The Original Spiderman ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020.
1. Information We Collect
We may collect the following information when you contact us, book a service, or submit a form on our website:
- Your name and contact details (phone, email, address)
- Information about the pest issue you are experiencing
- Feedback submitted via our review or contact forms
2. How We Use Your Information
Your information is used to:
- Provide and manage pest control services
- Contact you regarding bookings and follow-ups
- Respond to your enquiries or feedback
- Improve the quality of our services
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except where required by law or necessary to deliver our services (e.g., payment processing).
4. Data Storage & Security
Your information is stored securely and accessible only to authorised personnel. We take reasonable steps to protect against unauthorised access, disclosure, or loss of personal data.
5. Retention
We retain personal information for as long as necessary to provide our services and meet legal obligations. You may request deletion of your data at any time.
6. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Complain to the Privacy Commissioner if you believe your privacy rights have been breached
7. Cookies & Website Data
Our website may use basic analytics tools to understand how visitors use the site. No personally identifiable information is collected through these tools.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Phone: 0274 320 879
Email: ph1950@icloud.com
Location: Invercargill, New Zealand